To not unnecessarily inconvenience patients who urgently need care, appointments must be cancelled or rescheduled 24 hours in advance to allow reception to schedule someone else in need. All late cancellations will be charged at 50% of the appointment fee. Failing to turn up for an appointment without any notice will result in the full appointment fee being applied. We understand extenuating circumstances do happen and will always be happy to waive charges for genuine mitigating circumstances.

If helpful, we can remind you of your appointment in the following ways:

• Email
• Phone Call
• Text
• All of the above!

• Cash
• Debit Cards
• Credit Cards (excluding American Express)
• Bank Transfer
• Card payments over the phone
• Payment plans are available upon request

We are accredited providers of Chiropractic services for all major insurance companies. See the ‘Our Team’ page for individual practitioner insurance company registration numbers.

Proportion and inclusion will be based on clinical need.

Only unknown details need to be discussed and presented. Rarely, circumstances and case complexity will mean that a 30 minute session will not allow for completion of all elements of the case including treatment. This will be made aware to you early in the consultation by your chiropractor. We will not compromise our level of care to push patients into time boxes. Some patient quite simply will require more time than others. We all understand this when servicing cars and ask that people understand that patients have similar variations in time demands. Therefore, on occasion, we may need to book another session in order to provide treatment.